Refund policy
Adam-and-Eva.com does not provide any refunds. In accordance with our Terms and Conditions, fees paid are generally not refundable.
However, we may make refunds in such situations:
- Lady does not show up on an agreed prepaid live date without valid explanation and offering new day/time for live date
- Lady does not show up on an agreed prepaid video date without valid explanation and offering new day/time for video date
- Lady refused to answer your letter to her and we informed you about it
Refund procedure
If you believe that you are entitled to a refund, please contact us at info@adam-and-eva.com. Accompany your request with the relevant information. If we decide to issue a refund, we inform you about it in response to your email. We send you the money back within 72 hours.
Should you dishonestly apply to your bank, card issuer or payment service provider for a chargeback without first following our Refund Procedure, we may be entitled to bring legal action against you to recover from you any resulting losses that we may suffer.
In case of conflict between this Refund Policy and our Terms and Conditions, Terms and Conditions will prevail.
